Milly Cabán Delgado serves as an executive coach and operational excellence consultant at our company. An industrial engineer from the Polytechnic University of Puerto Rico, she has been a CIAPR member since 2001 and holds a postgraduate degree in Management and Strategic Leadership from the Ana G. Méndez University. Milly is also certified in ASQ Six Sigma Black Belt and Amcor Lean Six Sigma Black Belt, and she has certifications in Human Resources and Compensation and Benefits from the Institute of Higher Education. Additionally, she is a certified professional educational and organizational coach through the International Coaching Institute of Puerto Rico.

With twenty-two years of diverse experience, Milly has worked as a business analyst, project manager, leader in quality operations and excellence services, continuous improvement manager, process excellence manager, IT project manager, and director of operational excellence. Her career spans industries such as pharmaceuticals, education, biotechnology, medical devices, consulting, and healthcare.

At ACCO Advisory Group, she is known for her expertise in managing strategic operational excellence projects, defining performance metrics and indicators, developing talent for exceptional service, and leading and coaching interdepartmental teams in continuous improvement and Kaizen projects.

Beyond her professional pursuits, Milly is dedicated to creating healthy work environments and teams. She is the author of Mis dogtoras: Sabiduría canina para esta perra vida, a book in which she shares insights on the lessons learned from dogs for personal and professional development.